In-plant and commercial print service providers face an ever-increasing need to diversify their offerings, increase their efficiency, and boost revenue. And they continue to struggle with chaotic and inconsistent inputs: whether those inputs are internal jobs for an in-plant printer or customer jobs for commercial facilities, a lack of consistency degrades the quality of outputs and increases time spent preparing each job.

Many are turning to MarcomCentral, a cloud-based marketing solution from Ricoh, as a solution to these and other problems common in the industry.

In this post, learn how commercial printers—and organizations of all types, including those with their own in-plant printer—can leverage MarcomCentral for better campaign and asset management.

The Challenging Transition from Print to Marketing Service Provider

With razor-thin margins for printing alone, many print service providers are working to transform themselves into marketing service providers. This transition opens up new service areas and, more importantly, new revenue streams.

While this transformation makes sense on paper, the real-world execution is more difficult than many expect.

Marketing service providers must be able to deal with a far wider range of client information, many of which go beyond print marketing. Take social media campaigns as an example: generating a quality campaign requires additional digital assets that may not have any print corollary. Existing assets may need resizing and repurposing, and all this image content needs to be paired with the right brand messaging and written content.

Add in an email campaign, and now your business needs to navigate customer data, email lists, and email distribution, too.

Businesses making this transition must transform their business model, too: printers accept jobs, while marketers propose them. And all the data from these marketing initiatives must be tracked, analyzed, and reported on.

To sum up, this transition is far from simple. Printers considering the change (or who’ve recently made it) need support if they want to do it right.

MarcomCentral: The Marketing Solution for Print Service Providers

MarcomCentral provides everything a commercial printer needs to diversify into the marketing service provider space—and it gives firms that keep their printing in-house a better, unified system for managing assets and organizing campaigns.

Think of MarcomCentral as the platform that assists your expansion into new service offerings so you can leverage your expertise in a world of ever-increasing print and marketing collaboration. As you take on new responsibilities and your business spins up new functions, MarcomCentral is there as your cloud-based marketing partner.

When you adopt MarcomCentral, you’ll gain access to these benefits and features:

  • Better asset management: keep rich media files, completed assets, and more in one central, searchable location
  • Advanced asset editor: resize ads, create dynamic templates, and more without firing up a 3rd-party app
  • Multi-format output: give your team distribution options across print and digital, email and social
  • Multi-language support: maintain brand and copy consistency for your global team and partners

We’ve just scratched the surface of what MarcomCentral can do. To see more, watch our explainer video.

Get Better Tools for Commercial and In-Plant Printing with Ricoh

Commercial and in-house printers’ needs in campaign and asset management may be growing more complex, but they don’t need to consume or overwhelm your team. Through the use of better tools from Ricoh like MarcomCentral, your business can organize, streamline, and make your print inputs consistent—all from one centralized platform.

Businesses like yours also use MarcomCentral for CRM, centralized campaign management, digital asset management business intelligence, and more.

Ricoh understands the commercial printer ecosystem because we’re embedded in every segment of it. See how Ricoh responds to the challenges facing printers at every stage of the ecosystem, starting with inputs and moving through outputs.

Get the eBook series now: available both for in-plant and print service providers.

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New North

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New North


Business Management
Color Management
Commercial Print
in-plant print
Print MIS
Print Production
Print Software
Workflow Automation

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