Live and On-Demand Webinars

Sep 15, 2023

The good news for direct mail is that most of us are digitally fatigued from some portion of the 3 billion messages we’re exposed to daily. While that’s good news for our industry – with 2.3 billion pieces of physical mail sent annually in the U.S.. – it does present some challenges for print solutions […]

Aug 16, 2023

Did You Know? that roughly 40% of all print jobs, regardless of submission method, require time-consuming follow-up before the job can move into production? Until now. Hear how to jump-start your job onboarding with RICOH TotalFlow™ Producer on September 14th from an expert panel – NAPCO’s Ashley Roberts, Pat McGrew from the McGrew Group, and […]

Jul 10, 2023

Did You Know? It should be no surprise that with the sheer number of communications being created, sent, seen and processed in a day – both digital and physical – communication overload is becoming a very real and increasingly common issue. Whether in a retail store, supermarket, bank, restaurant, or a print center, communication takes place in […]

May 04, 2023

Did You Know? Every day, businesses face the risk of data breaches, making data security a top priority. Storing data in the Cloud, with its robust security measures, is a reliable solution that can help prevent unauthorized access to sensitive information. The digitization and automation of information has blown wide open the question on how […]

Apr 06, 2023

Did You Know? With an increasingly digitized world, we all hear the rumblings that print is dead, and nobody is using direct mail anymore. Lucky for us as printers, that’s simply not true. With a response rate of ~5% for prospect lists and 9% for house lists, direct mail offers an effective way to reach […]

Jan 12, 2023

When we started the Ecosystem series last year, we knew it would take time, proof, and real-world customer use cases to unravel the 5 stages of your print production workflow – and here we are. Until we can show you how to piece it all together, through people, products, processes, and a measurable ROI, it’s […]

Nov 15, 2022

Review, Analyze, Update, and Repeat… The job may be off the press, but you’re not done yet! We all know post-production isn’t as simple as calling the courier and watching it drive away. Do you have a process to ensure smooth job fulfillment, delivery, and tracking before pushing it through accounting so you can get […]

Nov 02, 2022

Now we’re getting to the good stuff. Your jobs are onboarded (INPUT), estimating and output specifications are under control (MANAGE), and your files are ready for production and output (PREPARE). Now, everything needs to work together to match your customer’s specifications and expectations. But how? Print production is so much more than putting marks on […]

Sep 23, 2022

PREPARE is the one area that affects everybody regardless of geography, function or segment. Seriously, don’t miss this one. Now that your job onboarding (INPUT) is on point and your job management process (MANAGE) is streamlined and your processes are working together, it’s time to get the files prepared while not losing your profit through […]

Aug 06, 2022

On average, printers manage some portion of up to 30 jobs a day. Doesn’t sound too bad until you consider tracking every step of the job through estimating, scheduling, job costing and capacity planning, while relying on real-time data to maximize your resources, then being able to adjust for fluctuation in materials and late-stage customer […]

Jul 18, 2022

Stats show that 94% of B2B companies believe their data is inaccurate. That sounds pretty serious, but why should you care? How does it affect your business? We rely on business intelligence to manage our customer, vendor, and supplier relationships for much of the work produced in our print shops. In an industry like ours, […]

Jul 05, 2022

Onboarding is more than file submission, though that is the first and potentially ugly first step of a print job. First off, 35% of all printers rely on email to get a file into print production. That is a recipe for disaster given the versioning and variable file options that can bring headaches and costly […]