In an enterprise printing environment, all data in the general ledger is summarized from multiple sources into a single source roll up. That makes an SAP-certified solution, as powered by SAP NetWeaver® not only important but imperative.
The enterprise printing of mission-critical information can be complicated and costly if you have a mix of platforms, multiple Windows® print servers, multiple datastreams, and various user interfaces.
Neil McKinstrie, Ricoh Europe Software Product Manager, Peter Farwell, Ricoh Global Product Manager and Scott Mastie, Ricoh Solution Executive discuss how the combination of SAP and RICOH InfoPrint Manager™ provides smooth bi-directional support to some of our customers around the world including how to:
- Ensure your entire family of printers works well within SAP through a certified two-way mechanism that flows data smoothly and affordably to the printers, while status flows right back into SAP
- Safeguard your important and sensitive information – bills of lading, insurance documents, waybills and packaging lists to name a few – assuring smooth and secure end-to-end results within SAP
- Provide an encrypted, centralized, web-based control of printers, print queues and up-to-date job status
Meet the Presenters
A product development veteran for the past 24 years, Peter has been been contributing to the print industry exclusively for the past 12, developing value-added workflow solutions to help drive the success of thousands of customers worldwide. Proud to support the mission of the Ricoh Global Marketing team to build world-class innovative software utilizing the latest technology and customer engagement tools, Peter currently serves as the Global Product Manager for RICOH InfoPrint Manager™, using the voice of the customer to drive new product development with users, stakeholders and thought leaders around the globe.
Scott Mastie is an industry speaker, patent owner and subject matter expert currently responsible for Ricoh’s complex software and services solutions for the US Federal Government, including both Department of Defense and civilian agencies, spanning a 35-year career in software development, professional services, and solution delivery. With a relentless focus on the needs of the customer, Scott works very closely with his customers to establish long and trusted relationships to deliver complex solutions that cover all facets of mission-critical customer communications.
Neil is an effective and proven technical architect with over 30 years IT experience across development, support and operations. Has extensive knowledge of end-to-end technologies across multiple platforms, particularly relating to high volume transactional print and mail solutions. Always looking to expand his expertise he has a keen interest in the application of machine learning and data science to improve the efficiency of production environments and has recently completed courses in machine learning with both MIT and Stanford University.