Customer Communication Management
Strengthen your relationships and improve the customer experience through the sharing of relevant, personalized information and updates as they happen through print, mobile and digital communications.
Streamlining and automating the creation, delivery, storage and retrieval of outbound communications, including marketing assets, renewals, payment notifications and claims correspondence helps guide customers through their journey, receiving the right personalized communications at the right time.
Browse our Ricoh and partner solutions for the best-in-class customer communication management software providing the information that matters, when it matters.
Contact us or your local sales specialist for more information and product availability.
Delivering Customer Value:
- Customization of personalized, dynamic content
- Automated customer payment transactions
- Multi-channel print, mobile and digital delivery options
- Creation of impactful, brand-aware assets
- Easy communication of relevant content through notification triggers
Customer Communication Offerings
FusionPro® VDP Creator & Expressions
FusionPro is the leading technology for graphic designers and printshop personnel creating brand-aware, highly customizable marketing and communication assets for print and digital delivery.
Objectif Lune PlanetPress® Capture OnTheGo™
Using an e-form on a mobile device, your employees will be able to capture data and information in the field with the form data being sent back to the home office as soon as a connection is available, triggering confirmations or billing system updates.
Objectif Lune PlanetPress® Suite
Merge data from different systems to add value and personalization to your communications and relevance to your customers. Text, graphics, and even complete pages can logically change based on information in your datastream.
Objectif Lune PlanetPress® and PReS Connect
Design and automate all kinds of tasks in your business documents and communications. The drag and drop interface provides the easy creation and management of document workflows that fit your organizational logic.
Quadient® Inspire™
Inspire enables organizations to create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.
Transformations Uluro uPayments
Delight your customers with convenient, simple, secured “pay now” options for transactions such as monthly invoice payments and fundraising donations.
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